If a screen prompts you to make your printer the default printer, click Yes. If a screen prompts you to turn on printer updates, click Yes. If there is a connection problem, follow the instructions in HP Print and Scan Doctor. If your printer is not in the list, turn it off and on and then click Retry. Once HP Print and Scan Doctor opens, click Start, and then select your printer. Run HPPSdr.exe from the download location on your computer. Use HP Print and Scan Doctor to check connectivityĭownload a special version of HP Print and Scan Doctor specifically created to help with printer offline conditions.
If the printer and the computer are connected to the same network, follow the below suggestion. If the router broadcasts separate network names (SSIDs) for each band, connect the printer to the 2.4 GHz band SSID. Make sure the 2.4 GHz router band is enabled and broadcasting. Note: Check the router band: Many routers can operate in both 2.4 GHz and 5.0 GHz frequency bands, but not all HP printers support both bands. Are the printer and the computer connected to the same network?
0 kommentar(er)
